Cancellation & Rescheduling Policy.
Clear, transparent guidelines on how to modify your scheduled consultation while respecting the practice schedule.
All requests to cancel or reschedule a scheduled appointment must be submitted at least 24 hours prior to the scheduled consultation time.
1. Purpose of the 24-Hour Notice Window
Therapy sessions at Insight Care are reserved exclusively for you. Because Harshini V. reserves a full 60 minutes for each consultation, advance notice allows the practice to offer the freed slot to other clients seeking urgent psychological care.
2. How to Request Rescheduling or Cancellation
To change your scheduled appointment:
- Open your original booking confirmation email.
- Submit your modification request at least 24 hours before your session start time.
- Choose an alternative open 60-minute time slot within the 3-month booking window.
3. Late Cancellations & Missed Consultations
If a client does not attend a confirmed session without prior notification, a cancellation notification will be transmitted from the team.
Specific financial refund outcomes and fee percentages for late cancellations remain subject to final client confirmation and will be published when finalized.
4. Questions About Your Booking?
If you have an unexpected circumstance or encounter technical issues joining your link, please contact the practice directly.